Guides

This is a collection of best practices for equitable community engagement. Each section is organized around a common challenge.

Understanding community conditions

Learn about mindsets, power, and building trust in engagement.

Mindsets

Learn how thoughts shape actions.

Power

Learn how power influences engagement.

Building Trust

Learn how to build trust and collaborate with partners.

Community Context

Learn how to honor a community’s past and present.

Community Leadership

Learn how to support community leaders, assets and strengths.

Universal accessibility

Learn about making engagements more inclusive.

Essential Accommodations

Learn how to accommodate common access barriers.

Digital Access

Learn how to accommodate digital access.

Disability Access

Learn how to accommodate disability access.

Language Access

Learn how to accommodate language access.

Reducing Harmful Practices

Learn how to reduce harmful City practices.

Engagement planning

Learn about managing community engagements.

Resources

Learn how to plan funding, staff, and time.

Scope of Work

Learn how to develop a shared vision.

Work Plans

Learn how to build a plan to accomplish goals.

Accountability

Learn how to practice accountability and reflection.

Evaluation

Learn how to evaluate equity and goals.

Follow Through

Learn how to conclude an engagement.

Civic participation

Learn about ways to engage the community.

Levels of Engagement

Learn how to share decision making power.

Collecting Input

Learn how to collect and use input from communities.

Making Decisions

Learn how to make decisions with communities.

Managing Disagreements

Learn how to manage disagreements with communities.

Community Meetings

Learn how to host meetings with communities.