Language Access

“City agencies don’t do a good job of communicating about language access accommodations. And if they do, the process for providing them often singles out the person who’s requested them. That can make people feel embarrassed for not speaking English.”

“Language [access accommodations, like] interpretation and translated documents, don’t need to be difficult or cumbersome. We just need to plan for them from the start.”

“You just have to be out there. You just have to go into different areas […] to show [us] that you’re there.”